Relationship Banker I — Digital-First Client Advisor

U.S. Bank; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in Phoenix seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering personalized financial guidance and driving adoption of digital-first banking tools.

You will open consumer and business accounts, educate clients on digital products, and collaborate with branch teams to ensure accurate processing and superior service while adhering to regulatory requirements.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages resources and technologies to optimize the client experience and service quality.

Skills

Relationship-building

Customer service

Digital banking

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank in Phoenix seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering personalized financial guidance and driving adoption of digital-first banking tools.

You will open consumer and business accounts, educate clients on digital products, and collaborate with branch teams to ensure accurate processing and superior service while adhering to regulatory requirements.