Relationship Banker – Digital-First Client Advisor

U.S. Bank; Queen Creek (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, educate clients on deposits and loans, and open new accounts while building trusted relationships with each client.

The role emphasizes a digital-first approach, collaboration with branch teams, and accurate processing of transactions while maintaining knowledge of products and services offered.

Qualifications

• Ability to build and foster relationships with clients through proactive outreach and follow up.
• Effective engagement and communication with clients across channels.
• Thorough knowledge of bank policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Identify banking needs, educate clients on products, and propose solutions.
• Open new consumer and business accounts and process requests.
• Promote digital banking tools and services to clients.

Skills

Relationship building

Client engagement

Communication

Digital banking experience

Sales & customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, educate clients on deposits and loans, and open new accounts while building trusted relationships with each client.

The role emphasizes a digital-first approach, collaboration with branch teams, and accurate processing of transactions while maintaining knowledge of products and services offered.