Relationship Banker – Digital-First Client Advisor

U.S. Bank; Olathe (KS); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is actively seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels.

You will assess needs, educate clients on deposits and loan products, and build trust through proactive outreach while embracing digital-first banking to improve the client experience. The role emphasizes opening new accounts, processing requests, and partnering with branch teams to deliver operational excellence.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients through multiple channels and provide banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Provide a consistent, accurate client experience with basic transactions.
• Collaborate with branch teammates to serve clients effectively.

Skills

Relationship building

Communication

Digital banking

Customer service

Digital products

Digital-first mindset

Needs assessment

Education

High School Diploma

Job description

U.S. Bank is actively seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels.

You will assess needs, educate clients on deposits and loan products, and build trust through proactive outreach while embracing digital-first banking to improve the client experience. The role emphasizes opening new accounts, processing requests, and partnering with branch teams to deliver operational excellence.