Relationship Banker I — Digital-First Client Advisor

U.S. Bank; Newport, Northern (TN, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank in Newport and Rogersville, TN, is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, offering trusted financial guidance and solutions. You’ll open accounts, process transactions, and promote digital self-service options while building enduring client relationships.

The role emphasizes a digital-first mindset, strong communication, and knowledge of bank products, with collaboration across branch teams to ensure exceptional service.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and training.
• Experience with digital banking products and customer service preferred.

Responsibilities

• Build relationships with clients via in-person and digital channels.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to provide excellent client experiences.

Skills

Relationship building

Customer service

Digital products

Communication

Education

High school diploma

Job description

U.S. Bank in Newport and Rogersville, TN, is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, offering trusted financial guidance and solutions. You’ll open accounts, process transactions, and promote digital self-service options while building enduring client relationships.

The role emphasizes a digital-first mindset, strong communication, and knowledge of bank products, with collaboration across branch teams to ensure exceptional service.