Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Town of Parma (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on products and digital services, with a focus on delivering exceptional customer experiences.

The role emphasizes developing strong client relationships, a digital-first mindset, and collaboration with branch teams to serve customers effectively.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience.
• Strong relationship-building and client-facing skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by engaging and communicating with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service banking options to meet financial needs.

Skills

Relationship building

Client communication

Digital banking

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on products and digital services, with a focus on delivering exceptional customer experiences.

The role emphasizes developing strong client relationships, a digital-first mindset, and collaboration with branch teams to serve customers effectively.