Relationship Banker II: Digital-First Client Advisor

Us Bank; Las Vegas (NV); On-site; USD 33,000 - 40,000; Full time

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across channels, guiding them through deposit and loan options while leveraging digital services. You’ll open accounts, process requests, and educate clients on online banking tools to enhance their financial journey.

The role emphasizes proactive outreach, strong customer service, and collaboration with branch teammates to achieve exceptional service and sales outcomes.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience.
• Experience building client relationships through proactive outreach.
• Strong ability to engage and communicate with clients.
• Thorough knowledge of retail products, services, and bank policies.
• Experience with digital banking products and self-service technologies.
• Ability to identify customer needs and recommend solutions.
• Experience in sales campaigns/promotions is a plus.

Responsibilities

• Build relationships with customers across channels to provide guidance.
• Open consumer and business accounts and process requests.
• Educate clients on digital banking products and services.
• Collaborate with branch team and partners to serve clients.
• Ensure accurate processing of transactions and optimal client experience.

Skills

Relationship building

Client communication

Sales campaigns experience

Digital products experience

Customer service

Digital-first mindset

Financial services experience

Proactive outreach

Interpersonal skills

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank seeks a Relationship Banker to engage customers across channels, guiding them through deposit and loan options while leveraging digital services. You’ll open accounts, process requests, and educate clients on online banking tools to enhance their financial journey.

The role emphasizes proactive outreach, strong customer service, and collaboration with branch teammates to achieve exceptional service and sales outcomes.