Relationship Banker I — Digital-First Banking

US Bank

Deerfield (IL)

On-site

USD 42,000 - 65,000

Full time

5 days ago

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Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

11+ paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and promoting deposits and loan products.

You will open new accounts, process service requests, and educate clients on digital self-service tools while collaborating with branch teams to ensure an exceptional client experience. The role requires strong customer service and sales experience, knowledge of banking policies, and the ability

Qualifications

Three to four years of customer service experience.
Three to four years of sales experience.
Proven ability to build and foster relationships with clients through proactive outreach and follow up.

Responsibilities

Engage clients via in-person, appointment, and virtual channels to provide banking counsel.
Open new consumer and business accounts and process service requests.
Educate clients on digital self-service tools and available products and services.
Collaborate with branch teammates to deliver an exceptional client experience.
Identify client needs and tailor banking solutions accordingly.