Relationship Banker I - Customer-First Banking

Mascoma Bank; Vermont; On-site; USD 25,000 - 30,000; Full time

Job summary

Mascoma Bank is seeking a Relationship Banker I to be the first contact for customers at our White River and nearby branches. You will assist with deposits, withdrawals, and inquiries while delivering outstanding service to help clients achieve their financial goals.

You will guide customers through account openings and applications, uphold bank policies, and maintain a neat work area. A positive, team-oriented attitude is essential.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills and proficiency in problem-solving.
• Great, positive attitude and likes to work with people on a team.
• Flexibility in job schedules and work locations including Saturday and early morning drive-up hours.
• Professional appearance; grooming and dress consistent with Mascoma Bank appearance policy.
• Ability to maintain confidentiality and privacy of customer information.

Responsibilities

• Assist customers with daily banking needs, deposits and withdrawals.
• Build and enhance customer relationships by addressing issues and identifying financial solutions.
• Explain products and services to help customers understand the best banking options.

Skills

Communication skills

Problem solving

Team player

Flexibility

Confidentiality

Professional appearance

Education

High school diploma

Job description

Mascoma Bank is seeking a Relationship Banker I to be the first contact for customers at our White River and nearby branches. You will assist with deposits, withdrawals, and inquiries while delivering outstanding service to help clients achieve their financial goals.

You will guide customers through account openings and applications, uphold bank policies, and maintain a neat work area. A positive, team-oriented attitude is essential.