Relationship Banker I: Build Trust through Banking

Mascoma Bank; Littleton (NH); Vor Ort; USD 28.000 - 29.000; Vollzeit

Zusammenfassung

Mascoma Bank in Littleton, NH is hiring a Relationship Banker I to be the first contact for customers, handling daily transactions and delivering exceptional service. You will help clients manage deposits, withdrawals, and inquiries while identifying ways to improve their financial lives.

This role emphasizes building trust, guiding customers through account openings, and upholding bank policies such as BSA/CIP.

Qualifikationen

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Customer-focused with a positive attitude.
• Flexible schedule including Saturdays and early morning drive-up hours.

Aufgaben

• Assist customers with daily deposits and withdrawals.
• Build and enhance customer relationships by addressing needs.
• Explain products and services to help customers choose options.
• Guide customers through account openings and related processes.
• Maintain a friendly, helpful service and strive for first-contact resolution.
• Ensure confidentiality and secure handling of records.
• Follow bank policies including BSA/CIP and OFAC.

Kenntnisse

Customer service

Communication

Team player

Flexibility

Ausbildung

High school diploma

Jobbeschreibung

Mascoma Bank in Littleton, NH is hiring a Relationship Banker I to be the first contact for customers, handling daily transactions and delivering exceptional service. You will help clients manage deposits, withdrawals, and inquiries while identifying ways to improve their financial lives.

This role emphasizes building trust, guiding customers through account openings, and upholding bank policies such as BSA/CIP.