Relationship Banker II - Client Care & Mortgage Guidance

Mascoma Bank; Vermont; In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Mascoma Bank seeks a Relationship Banker II in Vermont to be among the first points of contact for customers, handling daily banking transactions, inquiries, and providing exceptional service. The role includes opening/closing accounts, promoting technology tools, and discussing mortgage and lending options.

You will assist customers through deposits, withdrawals, and applications, building relationships and guiding them to best financial solutions while maintaining confidentiality and a

Competenze

• Retail banking experience is preferred.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and privacy of customer information.

Mansioni

• Assist customers with daily banking needs (deposits, withdrawals).
• Open and close accounts and guide customers through applications.
• Promote Mascoma Bank technology tools and resources.
• Discuss mortgage and lending options with customers.
• Guide customers through account opening and application processes.
• Maintain a helpful, friendly attitude to ensure customers choose Mascoma Bank.
• Adhere to all bank policies, including BSA/CIP and OFAC requirements.

Conoscenze

Customer service

Communication

Teamwork

Typing skills

Formazione

College degree preferred

Descrizione del lavoro

Mascoma Bank seeks a Relationship Banker II in Vermont to be among the first points of contact for customers, handling daily banking transactions, inquiries, and providing exceptional service. The role includes opening/closing accounts, promoting technology tools, and discussing mortgage and lending options.

You will assist customers through deposits, withdrawals, and applications, building relationships and guiding them to best financial solutions while maintaining confidentiality and a