Relationship Banker I: Client‑Focused Banking

Mascoma Bank; Lyme (NH); On-site; USD 42,000 - 44,000; Full time

Job summary

Mascoma Bank in New Hampshire is seeking a Relationship Banker I to be the first point of contact for customers, handling daily banking needs and delivering exceptional service.

You will assist with deposits and withdrawals, guide customers through account openings, and help them understand products and services to improve their financial lives. A friendly, customer-first attitude is essential.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills and proficiency in problem-solving.
• Flexibility in schedules including Saturday and early morning drive-up hours.

Responsibilities

• Assist customers with daily banking needs including deposits and withdrawals.
• Build and enhance customer relationships by solving issues and improving their financial lives.
• Guide customers through account opening and application processes and set expectations for managing their finances.
• Provide a helpful, friendly attitude to ensure customers are happy with Mascoma Bank.
• Adhere to Mascoma Bank policies and maintain confidentiality of records.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Job description

Mascoma Bank in New Hampshire is seeking a Relationship Banker I to be the first point of contact for customers, handling daily banking needs and delivering exceptional service.

You will assist with deposits and withdrawals, guide customers through account openings, and help them understand products and services to improve their financial lives. A friendly, customer-first attitude is essential.