Relationship Banker I: Customer Care & Transactions

Mutual Bancorp and its Subsidiaries; Leominster (MA); On-site; USD 28,000 - 31,000; Full time

Job summary

Mutual Bancorp and its Subsidiaries in Leominster, MA is seeking a Relationship Banker I for an on-site, full-time role in retail banking. You will assist customers with transactions, respond to inquiries, and participate in problem resolution while upholding bank policies and confidentiality.

The position requires excellent communication, customer service experience, and a basic familiarity with cash handling.

Qualifications

• Bachelor's degree preferred.
• Eligible for Nationwide Mortgage Licensing System (NMLS) registration.
• Eligible for Notary Public commission.

Responsibilities

• Develop rapport with customers and address inquiries and issues.
• Handle routine banking transactions with accuracy and confidentiality.
• Provide exceptional customer care and problem resolution.
• Uphold bank policies and compliance requirements.

Skills

cash handling

customer service

verbal and written communication

problem solving

cyber security awareness

Education

Bachelor's degree preferred

NMLS registration eligible

Notary Public commission eligible

Job description

Mutual Bancorp and its Subsidiaries in Leominster, MA is seeking a Relationship Banker I for an on-site, full-time role in retail banking. You will assist customers with transactions, respond to inquiries, and participate in problem resolution while upholding bank policies and confidentiality.

The position requires excellent communication, customer service experience, and a basic familiarity with cash handling.