Relationship Banker I - Client-Focused Banking Pro

Cape Cod 5; Leominster (MA); On-site; USD 28,000 - 31,000; Full time

Job summary

Cape Cod 5 is hiring a Relationship Banker I for an onsite role in Leominster, MA. This customer-facing position supports daily banking transactions, inquiries, and problem resolution, delivering exceptional service at Fidelity Banking Center locations.

The role emphasizes confidentiality, knowledge of bank products, and ongoing compliance with laws and policies, with opportunities for NMLS-related licensing and notary status.

Qualifications

• Bachelor's degree preferred.
• Eligible for Nationwide Mortgage Licensing System (NMLS) registration.
• Eligible for Notary Public commission.

Responsibilities

• Develops rapport with customers and greets them by name.
• Handle daily banking transactions and respond to inquiries.
• Process deposits, loan payments, and other cash handling tasks.
• Protect customer confidentiality and bank policies.

Skills

Customer service

Cash handling

Verbal communication

Written communication

Cyber security awareness

Problem solving

Education

Bachelor's degree preferred

NMLS registration eligible

Notary Public commission eligible

Job description

Cape Cod 5 is hiring a Relationship Banker I for an onsite role in Leominster, MA. This customer-facing position supports daily banking transactions, inquiries, and problem resolution, delivering exceptional service at Fidelity Banking Center locations.

The role emphasizes confidentiality, knowledge of bank products, and ongoing compliance with laws and policies, with opportunities for NMLS-related licensing and notary status.