Relationship Banker: Hospitality & Tech Solutions

Aumni; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee discounts

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service in a branch setting. You will greet clients, open and service accounts, and guide customers through Chase digital tools to meet financial goals.

Role emphasizes building trusted relationships, listening to client needs, and collaborating with teammates to offer appropriate solutions while following all policies and regulatory requirements.

Qualifications

• Must put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help clients.
• Resolve client issues with accuracy and care.
• Collaborate with branch team to ensure seamless service.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and perform account servicing per policies.
• Educate clients on day-to-day banking using Chase digital tools.
• Build relationships by listening, asking questions, and offering solutions.
• Perform branch operations including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service in a branch setting. You will greet clients, open and service accounts, and guide customers through Chase digital tools to meet financial goals.

Role emphasizes building trusted relationships, listening to client needs, and collaborating with teammates to offer appropriate solutions while following all policies and regulatory requirements.