Hospitality Banker: Build Relationships & Tech Solutions

Next Frontier Capital; United States; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and educate customers on digital banking tools while maintaining compliance and strong service standards.

The role emphasizes hospitality, teamwork, and a proactive approach to helping clients achieve their financial goals, with a focus on building lasting relationships in a diverse environment.

Qualifications

• Client service experience or comparable experience.
• Ability to learn products, services, and procedures quickly.
• Strong interpersonal and communication skills.
• Ability to handle client issues with empathy and efficiency.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking with Chase Mobile App, Chase.com, and ATMs.
• Build trusted relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service excellence

Relationship building

Communication

Attention to detail

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and educate customers on digital banking tools while maintaining compliance and strong service standards.

The role emphasizes hospitality, teamwork, and a proactive approach to helping clients achieve their financial goals, with a focus on building lasting relationships in a diverse environment.