Relationship Banker: Hospitality Meets Tech

Aumni; McKinney (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and a focus on delivering exceptional client experiences in a branch setting. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

The role emphasizes attentive service, teamwork, and adherence to policies while guiding customers through banking solutions and digital tools. This position is on-site at a Chase branch and supports everyday banking needs.

Qualifications

• Client service mindset with a welcome, attentive approach.
• Ability to build trusted relationships through authentic interactions.
• Clear, polite communication to understand and assist clients.
• Strong attention to detail to resolve client issues.
• Team collaboration to deliver seamless service and care.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming branch environment and greet clients entering the branch.
• Provide account servicing, maintenance, and new account openings.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Perform branch operations including cash handling and device management.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and a focus on delivering exceptional client experiences in a branch setting. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

The role emphasizes attentive service, teamwork, and adherence to policies while guiding customers through banking solutions and digital tools. This position is on-site at a Chase branch and supports everyday banking needs.