Hospitality-Driven Banker: Tech-Smart & Client Coach

Next Frontier Capital; Arizona; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

On-site health center

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Backup childcare

Job summary

Chase is seeking an Associate Banker to deliver warm, attentive service and leverage digital banking tools to help clients meet their financial goals. You will greet customers, guide them through account opening and servicing, and collaborate with the branch team to ensure a seamless client experience.

The role emphasizes building trusted relationships, learning products quickly, and operating cash devices per bank policies in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.
• Strong communication and interpersonal skills.
• Ability to build trusted relationships and work collaboratively with team.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies and regulations.
• Educate clients on banking transactions and digital self-service tools.
• Build relationships by listening, asking questions, and offering solutions.
• Handle branch operations and cash devices per bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Adaptability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver warm, attentive service and leverage digital banking tools to help clients meet their financial goals. You will greet customers, guide them through account opening and servicing, and collaborate with the branch team to ensure a seamless client experience.

The role emphasizes building trusted relationships, learning products quickly, and operating cash devices per bank policies in a fast-paced retail banking environment.