Hospitality Banker: Relationship Builder with Tech

Next Frontier Capital; Hampton Bays (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality‑driven service and help clients achieve their financial goals. You will greet clients, manage lobby flow, and use digital tools to facilitate banking needs while building trusted relationships across the branch team.

The role emphasizes customer care, product knowledge, and compliance with banking regulations to ensure a seamless client experience and branch success.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly to understand and help.
• Attention to detail in resolving client issues and delivering consistent service.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while following policies.
• Educate clients on day-to-day banking and self-service options like mobile apps and ATMs.
• Build relationships with clients by listening, asking questions, and sharing products and solutions.
• Perform branch operations such as cash devices handling while adhering to bank procedures.

Skills

Client service experience

Relationship building

Communication skills

Attention to detail

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality‑driven service and help clients achieve their financial goals. You will greet clients, manage lobby flow, and use digital tools to facilitate banking needs while building trusted relationships across the branch team.

The role emphasizes customer care, product knowledge, and compliance with banking regulations to ensure a seamless client experience and branch success.