Client-Focused Banker: Hospitality Meets Banking Tech

Aumni; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

On-site wellness centers

Tuition reimbursement

Mental health support

Financial coaching

Backup childcare

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality, delivering friendly service and expert product knowledge. You will build trusted client relationships and support their financial goals through banking solutions.

Responsibilities include welcoming clients, opening accounts, guiding transactions via mobile and online platforms, and collaborating with teammates to ensure a seamless client experience. This role emphasizes adherence to policies and customer care.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and help clients with needs.
• Attention to detail in resolving client issues.

Responsibilities

• Create a welcoming environment and greet clients on entry.
• Open new accounts and service existing ones in line with policies and banking rules.
• Assist clients with day-to-day transactions via Chase Mobile App, Chase.com, and ATMs.
• Listen actively and collaborate with the team to meet clients’ financial goals.
• Handle branch operations and cash devices following bank procedures.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Technology literacy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality, delivering friendly service and expert product knowledge. You will build trusted client relationships and support their financial goals through banking solutions.

Responsibilities include welcoming clients, opening accounts, guiding transactions via mobile and online platforms, and collaborating with teammates to ensure a seamless client experience. This role emphasizes adherence to policies and customer care.