Relationship Banker — Help Clients Build Their Financial Futures

Citizens; Nashua (NH); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Meaningful work

Community volunteering

Career development

Comprehensive benefits

Job summary

Citizens Bank in Nashua, NH is seeking a friendly, customer-focused banking professional to greet customers, advise on basic financial solutions, and support daily banking needs. You’ll build lasting relationships and promote trusted guidance as a Citizens Banker.

You’ll work 40 hours per week, including weekends and evenings, with competitive pay and comprehensive benefits, plus opportunities to grow within the local community. This role emphasizes service, guidance, and teamwork.

Qualifications

• High School degree or GED required.
• 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
• Ability to effectively ask questions and identify needs to improve the customer relationship.
• Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions.
• Demonstrated skills in using digital technology to support the delivery of business goals.
• Aptitude to problem solve and provide solutions to customer issues.
• Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration.
• Self-motivated, confident and ability to multitask effectively.
• Ability to work branch hours, which can include weekends and evenings.
• Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.

Responsibilities

• Provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
• Introduce customers to digital and mobile-first ways to handle banking transactions via app or ATMs.
• Collaborate with partners in Wealth Management, Mortgage and Business Banking for more complex needs.
• Make outbound calls to acquire new customers and schedule financial checkup appointments.

Skills

Sales & customer service

Education

High School diploma or GED

Job description

Citizens Bank in Nashua, NH is seeking a friendly, customer-focused banking professional to greet customers, advise on basic financial solutions, and support daily banking needs. You’ll build lasting relationships and promote trusted guidance as a Citizens Banker.

You’ll work 40 hours per week, including weekends and evenings, with competitive pay and comprehensive benefits, plus opportunities to grow within the local community. This role emphasizes service, guidance, and teamwork.