Relationship Banker: Growth, Service & Referrals

First National Bank; Girard Township (PA); On-site; USD 36,000 - 52,000; Full time

Job summary

First National Bank seeks a Relationship Banker to support consumer banking transactions and account servicing in the Retail unit. You will identify customer needs, leverage leads, and refer opportunities for bank products and services.

The role involves data entry, referrals, and maintaining strong customer relationships, with adherence to bank procedures. The position may require working at various market locations, including overnight travel for onboarding and training as needed.

Qualifications

• High School or GED required.
• Knowledge of banking policies, procedures and consumer products.
• Sales and customer service skills emphasized.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Leverages sales leads and cross-sells Bank products and services.
• Input and maintain referrals, customers, and applicants using branch technology.
• Perform routine teller transactions and other operational duties.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC literacy

MS Word - basic

MS Excel - intermediate

MS PowerPoint - basic

Experience in related position

Knowledge of banking policies

Sales and customer service skills

Education

High School or GED

Job description

First National Bank seeks a Relationship Banker to support consumer banking transactions and account servicing in the Retail unit. You will identify customer needs, leverage leads, and refer opportunities for bank products and services.

The role involves data entry, referrals, and maintaining strong customer relationships, with adherence to bank procedures. The position may require working at various market locations, including overnight travel for onboarding and training as needed.