Relationship Banker: Growth, Service & Cross-Sell

FNB Corporation; State College (Centre County); On-site; USD 38,000 - 60,000; Full time

Job summary

FNB Corporation’s State College branch is seeking a Relationship Banker to join our Retail team. You will develop proficiency in basic consumer banking transactions, account servicing and lending, and you will execute branch leads under the Manager's direction.

The role emphasizes accurate execution of customer requests and opportunities to convert transactions into qualified sales or referrals. You will greet customers, identify service and product needs, promote bank offerings, and input data

Qualifications

• High School or GED is required.
• 0 years of related experience required.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and interpersonal abilities.
• Proficient with MS Word (Basic), MS Excel (Intermediate), and MS PowerPoint (Basic).
• Knowledge of banking policies and consumer products.
• Sales and customer service skills.
• Licensure: Nationwide Mortgage Licensing System and Registry Identifier preferred but required.

Responsibilities

• Develop proficiency in consumer banking transactions and account servicing.
• Execute branch leads and convert transactions into qualified sales or referrals.
• Promote banking products through greeting customers and outbound calling.
• Input and maintain data quality for referrals and customers.
• Handle routine teller transactions and other operational tasks.
• Work at various locations within the market as assigned.
• Uphold risk management and comply with company policies.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

Sales skills

Customer service skills

Education

High School or GED

Tools

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Job description

FNB Corporation’s State College branch is seeking a Relationship Banker to join our Retail team. You will develop proficiency in basic consumer banking transactions, account servicing and lending, and you will execute branch leads under the Manager's direction.

The role emphasizes accurate execution of customer requests and opportunities to convert transactions into qualified sales or referrals. You will greet customers, identify service and product needs, promote bank offerings, and input data