Relationship Banker: Grow Customer Relationships & Sales

FNB

North Huntingdon Township (Westmoreland County)

On-site

USD 42,000 - 65,000

Full time

6 days ago

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Job summary

FNB is seeking a Relationship Banker to develop proficiency in basic consumer banking transactions, account servicing, and lending. You will execute branch leads under the Manager’s direction and identify opportunities to convert interactions into qualified sales or referrals.

The role may require working at multiple market locations while adhering to FNB policies and core values. Responsibilities include promoting sales, processing referrals, handling teller duties, and maintaining data quality

Qualifications

Excellent customer service skills.
Excellent communication skills, both written and verbal.
Excellent organizational, analytical and interpersonal skills.
Detail-oriented.
Ability to use a personal computer and job-related software.
MS Word - Basic Level.
MS Excel - Intermediate Level.
MS PowerPoint - Basic Level.
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills.

Responsibilities

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
Make appropriate recommendations in the selling and cross-selling of Bank products and services.
Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.