Relationship Banker: Growth‑Oriented Financial Advisor

First Horizon Corp.; Hickory (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

First Horizon Corp. in Hickory, NC is seeking a Universal Banker/Teller to engage customers, process transactions, and promote banking products. You will support sales initiatives, assist with deposits and loans, and refer clients to other bank lines to build relationships.

Responsibilities include delivering excellent client experiences, staying current on product knowledge, and complying with bank policies and regulatory requirements while supporting the management team.

Qualifications

• High school diploma or GED is required.
• 2–5 years of Universal Banker or Teller experience.

Responsibilities

• Engage clients in consultative conversations to understand financial priorities and recommend banking solutions.
• Identify and fulfill client deposit and borrowing needs, guiding options and opening accounts.
• Provide personalized financial guidance aligned with clients’ goals and bank offerings.
• Recognize opportunities to deepen relationships through referrals to mortgage, wealth, private client and business banking.
• Conduct regular outreach to clients and prospects to offer tailored financial solutions.
• Coach associates on sales, referrals, products and services to sustain a high-performing team.
• Support teller line to minimize customer wait times and perform transactions as needed.
• Assist with on‑the‑job training of new associates and ensure compliance with policies.

Skills

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Salesforce

Job description

First Horizon Corp. in Hickory, NC is seeking a Universal Banker/Teller to engage customers, process transactions, and promote banking products. You will support sales initiatives, assist with deposits and loans, and refer clients to other bank lines to build relationships.

Responsibilities include delivering excellent client experiences, staying current on product knowledge, and complying with bank policies and regulatory requirements while supporting the management team.