Relationship Banker: Growth, Advisory & Digital Banking

Hancock Whitney Corp.; Walker (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

Hancock Whitney Corp. in Walker, LA seeks a client-focused financial center associate to build relationships, conduct proactive outreach, and advise customers on banking needs.

You will educate clients on mobile and online banking, handle deposits, withdrawals, and loan payments, and collaborate with mortgage, business banking, and investments partners to grow the branch. Commitment to risk, compliance, and community outreach is essential.

Qualifications

• High school diploma or GED; Bachelor’s degree preferred.
• 1+ year of sales, client service, or retail experience; prior banking experience preferred.
• NMLS registration under the SAFE Act required; background check.

Responsibilities

• Build, manage, and retain client relationships through proactive outreach and consultative conversations.
• Serve as trusted advisor to match financial products and services to client goals.
• Educate clients on self-service and digital banking solutions (mobile, online, ATMs).
• Process routine financial center transactions (deposits, withdrawals, loan payments) accurately.
• Manage lobby activity: greet, direct clients, monitor risk, ensure a positive experience.
• Refer clients to internal partners (mortgage, business banking, investments) for specialized needs.
• Develop and maintain a strong sales pipeline to achieve goals and branch growth.
• Uphold risk management, compliance, and security standards; maintain financial soundness.
• Participate in community outreach and business development to expand client base.

Skills

Sales experience

Customer service

Relationship building

Digital banking

Cash handling

Education

High school diploma or GED

Bachelor’s degree preferred

NMLS registration

Tools

Banking software

Job description

Hancock Whitney Corp. in Walker, LA seeks a client-focused financial center associate to build relationships, conduct proactive outreach, and advise customers on banking needs.

You will educate clients on mobile and online banking, handle deposits, withdrawals, and loan payments, and collaborate with mortgage, business banking, and investments partners to grow the branch. Commitment to risk, compliance, and community outreach is essential.