Relationship Banker: Trusted Advisor & Growth Driver

Hancock Whitney; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hancock Whitney in Kenner, LA is seeking a frontline Financial Center Associate to build and retain client relationships through proactive outreach and consultative conversations.

You will serve as a trusted advisor, match financial products to goals, educate clients on self-service and digital banking, and process routine center transactions while upholding risk and compliance standards.

Qualifications

• Minimum 1 year in sales, client service, or retail.
• Banking experience preferred.
• Strong ability to build and expand client relationships.
• NMLS registration required.

Responsibilities

• Build and retain client relationships through outreach and consultative conversations.
• Serve as trusted advisor, matching financial products to goals.
• Educate clients on digital banking solutions for 24/7 access.
• Process deposits, withdrawals, and loan payments accurately.
• Manage lobby activity and ensure positive client experience.
• Refer clients to internal partners for specialized needs.
• Develop sales pipeline to meet branch goals.
• Uphold risk, compliance, and security standards.
• Participate in community outreach and business development.
• Maintain awareness of surroundings and potential risk indicators.

Skills

Client relationships

Sales experience

Digital banking tools

Communication skills

NMLS registration

Education

High school diploma or GED

Bachelor's degree preferred

Tools

NMLS registration

Banking software

Job description

Hancock Whitney in Kenner, LA is seeking a frontline Financial Center Associate to build and retain client relationships through proactive outreach and consultative conversations.

You will serve as a trusted advisor, match financial products to goals, educate clients on self-service and digital banking, and process routine center transactions while upholding risk and compliance standards.