Client-Relationship Banker: Growth via Digital Banking

Hancock Whitney Corp.; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Hancock Whitney Corp. in New Orleans is seeking a dynamic financial center professional to grow client relationships and deliver tailored banking solutions.

You will conduct needs assessments, educate clients on digital banking, manage a robust sales pipeline, and coordinate with partners to address diverse financial needs.

Flexibility is required, including evenings and weekends; you will represent the bank with sound judgment and regulatory awareness across Louisiana communities.

Qualifications

• High School diploma or GED required; bachelor’s degree preferred.
• 3+ years of sales and client service experience.
• Ability to form and deepen client relationships.
• Working knowledge of banking products, services, and regulations.
• Proficiency with banking systems and research tools.
• NMLS registration required; life insurance license preferred.

Responsibilities

• Build and maintain relationships with clients and prospects through in-person meetings, phone outreach, outbound calling, community engagement, and educational events.
• Conduct financial needs assessments to identify opportunities and provide tailored product and service solutions.
• Refer clients to business partners and subject matter experts to address specialized financial needs.
• Educate clients on self-service and digital banking options (mobile, online, ATMs, and emerging technologies) to ensure 24/7 account access.
• Drive proactive sales conversations and manage a pipeline of opportunities to achieve assigned sales and business development goals.
• Leverage ecosystem partnerships and community centers of influence to acquire, expand, and retain relationships.
• Process routine and complex financial transactions, including deposits, withdrawals, loan payments, and account servicing.
• Actively manage the financial center lobby experience by engaging, greeting, and directing clients to appropriate resources.
• Support the Bank’s risk management culture by making sound decisions, maintaining situational awareness, and following established policies to ensure operational and financial safety.
• Perform responsibilities flexibly based on the needs of the financial center, including evenings, weekends, and occasional travel as required.

Skills

Client relationships

Sales experience

Banking knowledge

Regulatory knowledge

Banking systems

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

NMLS registration

Life Insurance license

Job description

Hancock Whitney Corp. in New Orleans is seeking a dynamic financial center professional to grow client relationships and deliver tailored banking solutions.

You will conduct needs assessments, educate clients on digital banking, manage a robust sales pipeline, and coordinate with partners to address diverse financial needs.

Flexibility is required, including evenings and weekends; you will represent the bank with sound judgment and regulatory awareness across Louisiana communities.