Relationship Banker: Grow Relationships & Cross-Sell

F.N.B. Corporation; Youngstown (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

F.N.B. Corporation in Youngstown, OH, is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending. You will drive branch sales, refer customers to appropriate products, and work across locations as needed to meet market needs.

You will promote the sales process, achieve weekly targets, and use digital tools to enhance customer interactions. A strong emphasis on accuracy, compliance, and customer service is essential.

Qualifications

• High School diploma or GED required.
• Experience in a related position preferred.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service skills highly valued.

Responsibilities

• Promote the sales process by greeting customers, identifying needs, and leveraging leads.
• Make appropriate recommendations in selling and cross-selling bank products and services.
• Achieve weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products in customer interactions.
• Input and maintain data quality for referrals, customers and applicants using branch tech.
• Manage new and existing relationships per consumer banking standards.
• Perform teller and routine operational duties per policies.
• Support risk management and comply with regulatory requirements.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC skills

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Sales and customer service skills

Knowledge of banking policies

Education

High School or GED

Tools

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Job description

F.N.B. Corporation in Youngstown, OH, is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending. You will drive branch sales, refer customers to appropriate products, and work across locations as needed to meet market needs.

You will promote the sales process, achieve weekly targets, and use digital tools to enhance customer interactions. A strong emphasis on accuracy, compliance, and customer service is essential.