Relationship Banker: Grow Accounts & Referrals

F.N.B. Corp.; Cleveland (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

F.N.B. Corporation in Cleveland, Ohio seeks a Relationship Banker to support consumer banking relationships and cross-sell bank products. The role emphasizes building trust with customers, processing routine transactions, and identifying lending or account opportunities under supervision.

The ideal candidate has strong customer service and communication skills, flexibility to learn digital tools, and a commitment to accuracy in data entry and compliance with bank policies. Training provided.

Qualifications

• High School diploma or GED required.
• 0 years of related experience.
• Excellent customer service and communication skills.
• Proficient with MS Word, Excel and PowerPoint at basic/intermediate level.
• Knowledge of banking policies and consumer products preferred.
• Mortgage licensing system knowledge preferred.

Responsibilities

• Develop proficiency in basic consumer banking transactions and account servicing.
• Execute branch leads and referrals under supervision.
• Promote sales through customer interactions and outbound calling.
• Input and maintain data quality for referrals and customers.
• Support risk management and comply with bank procedures.

Skills

Customer service

Communication skills

Interpersonal skills

Detail oriented

Data entry

MS Word

MS Excel

MS PowerPoint

Time management

Relationship building

Education

High School Diploma

GED

Tools

NMLS Registry

Job description

F.N.B. Corporation in Cleveland, Ohio seeks a Relationship Banker to support consumer banking relationships and cross-sell bank products. The role emphasizes building trust with customers, processing routine transactions, and identifying lending or account opportunities under supervision.

The ideal candidate has strong customer service and communication skills, flexibility to learn digital tools, and a commitment to accuracy in data entry and compliance with bank policies. Training provided.