Relationship Banker: Grow Fast in Banking & Connections

Northwest Consumer Discount Company; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Northwest Bank in Columbus, OH is seeking a Relationship Banker to be the face of the bank, delivering personal and professional customer experiences. You will combine financial knowledge with a people-first approach to guide customers through accounts and financial goals.

In this role you will deepen relationships, collaborate with teammates and specialists, and participate in community outreach. A strong service mindset and accurate transactional skills are essential for success.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service, retail, or sales is beneficial.
• Strong relationship-building skills with a customer-first approach.

Responsibilities

• Be a trusted point of connection in the financial center and create seamless customer experiences.
• Guide customers through account selection and opening with accuracy and efficiency.
• Build new relationships through community involvement, referrals, and networking opportunities.
• Meet performance goals related to customer experience and financial wellness.

Skills

Customer service

Relationship building

Consultative selling

Communication & active listening

Ownership & initiative

Attention to detail

Problem solving

System confidence

Collaboration

Business development & networking

Financial acumen

Education

High School Diploma or equivalent

Tools

Microsoft Office

Banking systems

Job description

Northwest Bank in Columbus, OH is seeking a Relationship Banker to be the face of the bank, delivering personal and professional customer experiences. You will combine financial knowledge with a people-first approach to guide customers through accounts and financial goals.

In this role you will deepen relationships, collaborate with teammates and specialists, and participate in community outreach. A strong service mindset and accurate transactional skills are essential for success.