Relationship Banker: Grow Customer Wealth & Loyalty

PNC; Cape May Court House (NJ); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Stock purchase plan

Education assistance

Job summary

PNC is hiring a Personal Banker in Cape May Courthouse, NJ. The role focuses on acquiring and deepening the customer base through proactive sales and service, elevating customer loyalty and managing the full customer experience using PNC solutions.

Responsibilities include outbound calls, lobby engagement, and collaboration with ecosystem partners to grow share of wallet while maintaining risk controls and delivering a differentiated customer experience.

Qualifications

• Roles typically require an Associates or equivalent degree with related experience
• 3+ years experience in a relevant role or related knowledge may be considered
• No degree is acceptable if accompanied by suitable certifications or experience

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities
• Manage customer experience by identifying opportunities to improve financial wellbeing
• Collaborate with partners to grow share of wallet and loyalty
• Drive sales conversations through outbound calling, service-to-sales, teller interactions, and lobby engagement

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Tools

None

Job description

PNC is hiring a Personal Banker in Cape May Courthouse, NJ. The role focuses on acquiring and deepening the customer base through proactive sales and service, elevating customer loyalty and managing the full customer experience using PNC solutions.

Responsibilities include outbound calls, lobby engagement, and collaboration with ecosystem partners to grow share of wallet while maintaining risk controls and delivering a differentiated customer experience.