Relationship Banker: Grow Customer Wealth & Loyalty

PNC; Lyndhurst (OH); On-site; USD 41,000 - 69,000; Full time

Job summary

PNC is seeking a Personal Banker in Lyndhurst, OH to acquire and deepen its branch customer base and to drive customers' financial wellbeing. Collaborate with ecosystem partners to grow share of wallet and deliver tailored PNC solutions.

The role focuses on proactive sales conversations, lobby engagement, responsible risk management, and educating customers on digital tools. It requires strong customer service and banking knowledge to support daily branch operations.

Qualifications

• Associates or equivalent degree required with related banking experience.
• 3+ years of experience in banking or financial services.
• No degree? a comparable combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations via internal and outbound interactions and lobby engagement.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions leveraging technology, tools and resources.
• Manages risk through adherence to policies and procedures and supports branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker in Lyndhurst, OH to acquire and deepen its branch customer base and to drive customers' financial wellbeing. Collaborate with ecosystem partners to grow share of wallet and deliver tailored PNC solutions.

The role focuses on proactive sales conversations, lobby engagement, responsible risk management, and educating customers on digital tools. It requires strong customer service and banking knowledge to support daily branch operations.