Relationship Banker: Grow Customer Relationship & Referrals

First National Bank Of Pennsylvania; Hatteras (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Relationship Banker to support customers across its Retail unit in the Hatteras market. The role focuses on delivering basic consumer banking services, processing teller transactions, and promoting bank products through referrals.

Candidates should have excellent customer service, strong communication, and the ability to work at multiple branch locations as assigned.

Qualifications

• High School diploma or GED required.
• 0 years of related experience is acceptable.
• Knowledge of banking policies, consumer products and services.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves weekly sales/referral goals.
• Incorporate FNB digital products and services into customer interactions.
• Process referrals and maintain data quality for referrals, customers, and applicants.
• Handle routine teller transactions and related operational tasks.
• Support risk management and comply with laws and policies.

Skills

Excellent customer service skills

Excellent communication skills

Organizational and analytical skills

Detail-oriented

Ability to use a PC and banking软件

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Sales and customer service skills

Knowledge of banking policies and bank

Education

High School or GED

Tools

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Job description

First National Bank Of Pennsylvania is seeking a Relationship Banker to support customers across its Retail unit in the Hatteras market. The role focuses on delivering basic consumer banking services, processing teller transactions, and promoting bank products through referrals.

Candidates should have excellent customer service, strong communication, and the ability to work at multiple branch locations as assigned.