Relationship Banker: Build Clients, Cross-Sell Banking

First National Bank of Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Job summary

First National Bank of Pennsylvania is seeking a Relationship Banker to support Retail operations in the market. The role focuses on service quality, driving sales referrals, and leveraging digital tools to enhance customer interactions.

The incumbent will handle everyday banking transactions and identify opportunities to expand relationships, while adhering to bank policies and risk controls. Training may occur at multiple Pittsburgh-area locations.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented and accurate in data handling.
• Ability to use a personal computer and banking software.
• MS Word - Basic level; MS Excel - Intermediate; MS PowerPoint - Basic.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make recommendations in selling and cross-selling Bank products.
• Input and maintain data quality for referrals, customers, and applicants.
• Perform routine teller transactions and other operational tasks.
• Work to convert transactions into sales or referral leads.
• Adhere to risk management and regulatory compliance programs.

Skills

Customer service

Communication

Sales/referrals

Detail oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Interpersonal skills

Education

High School or GED

Job description

First National Bank of Pennsylvania is seeking a Relationship Banker to support Retail operations in the market. The role focuses on service quality, driving sales referrals, and leveraging digital tools to enhance customer interactions.

The incumbent will handle everyday banking transactions and identify opportunities to expand relationships, while adhering to bank policies and risk controls. Training may occur at multiple Pittsburgh-area locations.