Relationship Banker: Grow Clients & Solve Finances

Hancock Whitney Corp.; Covington (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hancock Whitney Corp. is seeking a Financial Center Sales/Service professional in Covington, LA to build lasting client relationships, assess financial needs, and tailor banking solutions.

You will educate clients on digital banking, drive sales, and manage a diverse service pipeline while supporting risk controls and regulatory requirements. The role requires 3+ years in sales and client service (banking preferred), a high school diploma or GED (Bachelor’s preferred), and NMLS registration;

Qualifications

• 3+ years of sales and client service experience required; banking experience preferred.
• High School diploma or GED required; Bachelor’s degree preferred.
• Proven ability to form, expand, and deepen client relationships.
• Working knowledge of applicable banking products, services, and regulations.
• NMLS registration under the SAFE Act of 2008 required; background check may apply.
• State Life Insurance license preferred.

Responsibilities

• Build and maintain relationships with clients and prospects through in-person meetings, phone outreach, outbound calling, community engagement, and educational events.
• Conduct financial needs assessments to identify opportunities and provide tailored product and service solutions.
• Refer clients to business partners and subject matter experts to address specialized financial needs.
• Proactively educate clients on self-service and digital banking options to ensure 24/7 account access.
• Drive proactive sales conversations and manage a pipeline of opportunities to achieve assigned sales and business development goals.
• Leverage ecosystem partnerships and community centers of influence to acquire, expand, and retain relationships.
• Process routine and complex financial transactions, including deposits, withdrawals, loan payments, and account servicing.
• Actively manage the financial center lobby experience by engaging, greeting, and directing clients to appropriate resources.
• Support the Bank’s risk management culture by following established policies to ensure operational and financial safety.
• Perform responsibilities flexibly based on the needs of the financial center, including evenings, weekends, and occasional travel as required.

Skills

Relationship building

Sales experience

Customer service

Communication skills

Regulatory knowledge

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Banking systems

Banking applications

Research tools

Job description

Hancock Whitney Corp. is seeking a Financial Center Sales/Service professional in Covington, LA to build lasting client relationships, assess financial needs, and tailor banking solutions.

You will educate clients on digital banking, drive sales, and manage a diverse service pipeline while supporting risk controls and regulatory requirements. The role requires 3+ years in sales and client service (banking preferred), a high school diploma or GED (Bachelor’s preferred), and NMLS registration;