Relationship Banker: Grow Client Relationships & Solutions

Hancock Whitney; Metairie (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hancock Whitney in Metairie, LA is seeking a banking professional to build client relationships, assess financial needs, and educate customers on digital banking options. You will manage a local sales pipeline and refer clients to specialists as needed.

Responsibilities include handling deposits and loan payments, supporting risk controls, and working extended hours including weekends. A high school diploma is required; a bachelor's is preferred, with 3+ years in sales and client service.

Qualifications

• High School diploma or GED required; Bachelor’s degree preferred.
• 3+ years of sales and client service experience; banking experience preferred.
• Proven ability to form and deepen client relationships.
• Working knowledge of banking products, services, and regulations.
• NMLS registration under the SAFE Act required; background check.

Responsibilities

• Build and maintain client relationships through in-person meetings, calls, and community events.
• Conduct needs assessments to identify opportunities and tailor solutions.
• Refer clients to partners and specialists to address specialized needs.
• Educate clients on digital banking options to ensure 24/7 access.
• Drive sales conversations and manage a pipeline to meet goals.
• Leverage partnerships to acquire, expand, and retain relationships.
• Process deposits, withdrawals, loan payments, and account servicing.
• Manage the financial center lobby, greet clients, and direct them to resources.
• Support risk management by following policies to ensure safety.
• Work evenings, weekends, and occasional travel as required.

Job description

Hancock Whitney in Metairie, LA is seeking a banking professional to build client relationships, assess financial needs, and educate customers on digital banking options. You will manage a local sales pipeline and refer clients to specialists as needed.

Responsibilities include handling deposits and loan payments, supporting risk controls, and working extended hours including weekends. A high school diploma is required; a bachelor's is preferred, with 3+ years in sales and client service.