Relationship Banker - Digital Banking & Loans Expert

US Bank; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare and benefits

401(k) plan

Job summary

U.S. Bank in Los Angeles is seeking a Relationship Banker who will meet face to face with customers, assess their financial goals, and provide trusted advice on deposits, loans, and digital tools.

You will play a pivotal role in delivering tailored financial solutions and guiding clients through the bank's digital channels for convenient self-service. This position emphasizes customer service excellence and ongoing relationship development.

Qualifications

• Previous retail or small-business banking experience preferred.
• Experience with digital banking products and services is a plus.
• Strong interpersonal and communication skills required.

Responsibilities

• Builds relationships with clients through proactive outreach and follow-up.
• Identifies client needs and recommends banking solutions.
• Educates clients on deposit and loan products and digital services.
• Opens new consumer and business accounts; processes service requests.
• Maintains knowledge of bank policies and supports cross-functional partnerships.
• Originates and closes consumer loans when appropriate.

Skills

Relationship building

Customer service

Communication

Digital banking tools

Sales experience

Team collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank in Los Angeles is seeking a Relationship Banker who will meet face to face with customers, assess their financial goals, and provide trusted advice on deposits, loans, and digital tools.

You will play a pivotal role in delivering tailored financial solutions and guiding clients through the bank's digital channels for convenient self-service. This position emphasizes customer service excellence and ongoing relationship development.