Relationship Banker – Grow Clients’ Financial Lives

National Black MBA Association; San Diego (CA); On-site; USD 52,000 - 56,000; Full time

Job summary

Bank of America is seeking a customer-focused professional to support core banking operations in a fast-paced environment across California locations. The role emphasizes risk culture, operational excellence, and delivering strong client experiences.

You will build relationships with clients, follow established processes, and handle cash responsibilities while complying with laws and regulations. Weekend or extended hours flexibility is required.

Qualifications

• Self-starter with strong work ethic and results focus.
• Ability to collaborate and build relationships.
• Clear communication and client engagement.
• Ability to learn new information and technology platforms.
• Educating clients on self-service banking transactions.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience; manages cash responsibilities.

Skills

Enthusiastic self-starter

Strong work ethic

Results oriented

Relationship building

Effective communication

Adaptability

Problem solving

Time management

Client focus

Customer focus

Education

High School Diploma or GED

Bachelor's or Associate’s Degree

Job description

Bank of America is seeking a customer-focused professional to support core banking operations in a fast-paced environment across California locations. The role emphasizes risk culture, operational excellence, and delivering strong client experiences.

You will build relationships with clients, follow established processes, and handle cash responsibilities while complying with laws and regulations. Weekend or extended hours flexibility is required.