Relationship Banker: Transform Clients' Financial Lives

Bank of America; Round Rock (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Bank of America is hiring for a client-focused banking role based in the United States. The position emphasizes engaging clients in the lobby, educating them on self-service options, and processing cash transactions accurately.

A proactive approach to understanding client financial needs and connecting them with suitable solutions is required. The role supports a strong client experience and adherence to regulatory guidelines, with flexibility to work weekends or extended hours as needed.

Qualifications

• Must engage clients in lobby and educate on self-service resources.
• Strong ability to follow processes while complying with laws and regulations.
• Excellent communication, relationship building, and problem-solving skills.
• Flexible to work weekends or extended hours as needed.
• Experience in financial services and cash handling is a plus.

Responsibilities

• Engage clients in lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Build relationships to meet client financial needs and drive client experience.
• Follow established processes and guidelines to do what is right for clients and the bank.

Skills

Customer focus

Relationship building

Problem solving

Communication

Time management

Sales orientation

Education

Bachelor’s degree or business relevant associate degree

Job description

Bank of America is hiring for a client-focused banking role based in the United States. The position emphasizes engaging clients in the lobby, educating them on self-service options, and processing cash transactions accurately.

A proactive approach to understanding client financial needs and connecting them with suitable solutions is required. The role supports a strong client experience and adherence to regulatory guidelines, with flexibility to work weekends or extended hours as needed.