Relationship Banker: Help Clients Grow Their Financial Lives

Bank of America; Chico (CA); Sur place; USD 38 000 - 48 000; Plein temps

Résumé du poste

Bank of America is recruiting for a client-focused role that educates clients on self-service banking options and processes transactions accurately. You will engage with clients in the lobby, train at a financial center, and may relocate within a reasonable commuting distance.

The role requires strong customer focus, problem solving, and excellent communication; weekend or extended hours may be required to meet business needs.

Qualifications

• Is enthusiastic, highly motivated with a strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver client value.
• Demonstrates communication skills, adaptability and learning agility.
• Educates clients on self-service banking technologies (ATM/online/mobile).
• Adheres to processes and laws while delivering the right client outcomes.
• Manages time and capacity to handle busy service environments.
• Willing to work weekends or extended hours as needed.

Responsabilités

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what is right for clients and the bank, compliant with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Connaissances

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formation

Bachelor's Degree or business-related Associate’s Degree such as business management

Description du poste

Bank of America is recruiting for a client-focused role that educates clients on self-service banking options and processes transactions accurately. You will engage with clients in the lobby, train at a financial center, and may relocate within a reasonable commuting distance.

The role requires strong customer focus, problem solving, and excellent communication; weekend or extended hours may be required to meet business needs.