Relationship Banker: Elevate Client Financial Lives

Bank of America; Kennewick (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a customer-focused professional in the United States to uphold risk culture and deliver exceptional client experiences. You will build relationships, manage appointments and cash, and collaborate with experts in small business, lending, and investments across locations.

The role requires flexibility for weekend or extended hours and a strong commitment to compliant service. The ideal candidate demonstrates strong communication, problem-solving, and adaptability, with

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Builds relationships and collaborates to meet client needs.
• Willing to work weekends or extended hours across locations.
• Learns new information and adapts to technology platforms.
• Educates clients on banking self-service options.
• Follows processes and adheres to laws and regulations.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds client relationships to meet financial needs.
• Follows established processes to do right for clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Self-motivation

Relationship building

Communication skills

Problem solving

Learning agility

Customer service

Time management

Weekend availability

Adaptability

Education

Bachelor's Degree

Associate's Degree

High School Diploma

Job description

Bank of America is seeking a customer-focused professional in the United States to uphold risk culture and deliver exceptional client experiences. You will build relationships, manage appointments and cash, and collaborate with experts in small business, lending, and investments across locations.

The role requires flexibility for weekend or extended hours and a strong commitment to compliant service. The ideal candidate demonstrates strong communication, problem-solving, and adaptability, with