Relationship Banker: Grow Client Relationships & Solutions

JPMorganChase; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorganChase’s Chase Branch is seeking a Relationship Banker to deliver welcoming service, build trust, and provide thoughtful financial guidance using the latest banking technology. You will acquire, manage, and deepen client relationships, tailor product recommendations, and collaborate with specialists, while adhering to risk and regulatory requirements to help clients achieve their financial goals.

Role requires branch hours including weekends and evenings, with a commitment to diversity,

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for our clients – elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client communication

Problem solving

Risk & compliance awareness

Hours flexibility

Education

High school or equivalent

College degree (preferred)

Job description

JPMorganChase’s Chase Branch is seeking a Relationship Banker to deliver welcoming service, build trust, and provide thoughtful financial guidance using the latest banking technology. You will acquire, manage, and deepen client relationships, tailor product recommendations, and collaborate with specialists, while adhering to risk and regulatory requirements to help clients achieve their financial goals.

Role requires branch hours including weekends and evenings, with a commitment to diversity,