Relationship Banker: Grow Client Connections & Solutions

Bank of America; Burlington (NC); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Benefits

Job summary

Bank of America in North Carolina is seeking a customer-focused team member for our financial centers. You will engage clients in the lobby, educate them on self-service resources, and process cash transactions accurately.

Responsibilities include building client relationships, following procedures to meet legal requirements, and collaborating with experts in small business, lending, and investments to grow our network. Weekend shifts may be required.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic
• Excellent relationship-building and client service skills
• Ability to work weekends and extended hours

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America in North Carolina is seeking a customer-focused team member for our financial centers. You will engage clients in the lobby, educate them on self-service resources, and process cash transactions accurately.

Responsibilities include building client relationships, following procedures to meet legal requirements, and collaborating with experts in small business, lending, and investments to grow our network. Weekend shifts may be required.