Relationship Banker: Grow Client Relationships & Solutions

Bank of America; Boerne (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring a frontline Team Member to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately.

You will build relationships, identify financial needs, and follow processes in compliance with regulations while delivering excellent client experiences. This role supports in-office collaboration and requires weekend or extended hours as needed.

Qualifications

• Minimum education of High School Diploma or GED.
• Bachelor's Degree or business-relevant Associate’s Degree preferred. Knowledge of financial services industry is a plus.
• Demonstrates adaptability, relationship-building, and client-focused selling skills.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions through self-service resources (mobile banking, online banking, ATM).
• Accurately and efficiently processes cash transactions for clients.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines while adhering to laws and regulations.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree (e.g., business management, business administration, or finance)

Job description

Bank of America is hiring a frontline Team Member to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately.

You will build relationships, identify financial needs, and follow processes in compliance with regulations while delivering excellent client experiences. This role supports in-office collaboration and requires weekend or extended hours as needed.