Relationship Banker – Client Growth & Solutions

National Black MBA Association; Northern (KY); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Benefits eligible

Job summary

Bank of America is seeking a customer-focused professional to engage clients in lobby interactions and educate them on self-service banking options. You will process cash transactions accurately, building deep conversations to align financial solutions with client goals.

Ideal candidates have strong relationship-building, adaptability, and knowledge of banking products. Weekend hours may be required, with in-office work structure and comprehensive Benefits.

Qualifications

• Minimum education: High School Diploma / GED / Secondary School or equivalent.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.
• Experience in financial services and knowledge of financial services industry, products and solutions.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America is seeking a customer-focused professional to engage clients in lobby interactions and educate them on self-service banking options. You will process cash transactions accurately, building deep conversations to align financial solutions with client goals.

Ideal candidates have strong relationship-building, adaptability, and knowledge of banking products. Weekend hours may be required, with in-office work structure and comprehensive Benefits.