Relationship Banker - Raleigh Market (Client Advisor)

Bank of America; Raleigh (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships, follow compliant processes, and connect clients to solutions that meet their financial goals.

This role requires strong communication, adaptability, and the ability to handle high-volume, cash-handling duties, with weekend/extended hours as needed across centers.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Confident in identifying solutions for client needs.
• Excellent communication and comfortable engaging all clients.
• Able to learn and adapt to new information and technology platforms.
• Confident in educating clients on self-service banking.
• Strong critical thinking and problem-solving skills.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws.
• Time management and capacity to handle multiple tasks.
• Willing to work weekends/extended hours at multiple centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Relationship Building

Business Development

Pipeline Management

Prospecting

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships, follow compliant processes, and connect clients to solutions that meet their financial goals.

This role requires strong communication, adaptability, and the ability to handle high-volume, cash-handling duties, with weekend/extended hours as needed across centers.