Relationship Banker: Build Clients, Solutions & Growth

Bank of America; Lawrenceville (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is seeking a client-focused team member to engage clients in-branch, educate on self-service options and process cash transactions efficiently. You will build relationships to uncover financial needs and connect clients to suitable solutions.

The role requires strong communication, problem-solving, and adherence to bank policies, with flexibility for extended hours and weekend shifts as needed.

Qualifications

• Minimum: High School diploma or equivalent.
• Bachelor’s or business-related Associate’s degree preferred.
• Experience in financial services and cash handling is a plus.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Build client relationships to identify financial needs and connect to solutions.
• Maintain lobby workflow, manage appointments and outbound calls.
• Support client experience and adhere to policies and regulations.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Relationship Building

Client Solutions

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor’s or Associate’s Degree (Business/Finance)

Job description

Bank of America is seeking a client-focused team member to engage clients in-branch, educate on self-service options and process cash transactions efficiently. You will build relationships to uncover financial needs and connect clients to suitable solutions.

The role requires strong communication, problem-solving, and adherence to bank policies, with flexibility for extended hours and weekend shifts as needed.