Relationship Banker: Elevate Clients’ Financial Experience

Bank of America; Carolina Beach (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in North Carolina seeks a motivated personal banker/teller to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients with appropriate solutions while delivering exceptional service.

Qualified candidates will have a high school diploma, strong communication skills, and the ability to work weekends.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Passion and drive to improve clients’ financial lives.
• Comfortable identifying financial solutions for clients’ needs.
• Strong communication and ability to engage all clients.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines to act in clients’ and bank’s best interests.
• Grows knowledge by collaborating with small business, lending, and investments teams.
• Manages branch traffic, appointments, and outbound calls.
• Drives client experience and trust.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Problem Solving

Communication

Account Management

Client Experience

Business Development

Prospecting

Education

High School Diploma

Bachelor’s Degree (Business/Finance)

Job description

Bank of America in North Carolina seeks a motivated personal banker/teller to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients with appropriate solutions while delivering exceptional service.

Qualified candidates will have a high school diploma, strong communication skills, and the ability to work weekends.