Client Solutions Banker: Build Relationships & Grow Banking

National Black MBA Association; Raleigh, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring in Raleigh, NC to engage clients in the lobby, educate them on self-service banking options and process cash transactions accurately. You will build relationships to meet financial needs and connect clients with appropriate solutions while following all laws and risk controls.

The role requires strong communication, adaptability, and a customer-first mindset, with weekend/extended hours possible.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Builds relationships and collaborates effectively to get things done.
• Confident communication with clients across channels and touchpoints.
• Learns and adapts to new information and technology platforms.
• Educates clients on self-service banking (ATM, online, mobile).
• Follows established processes and guidelines, staying compliant with laws.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and ensures accurate cash handling.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Pipeline Management

Prospecting

Referral Identification

Referral Management

Business Development

Account Management

Client Solutions Advisory

Client Experience Branding

Client Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America is hiring in Raleigh, NC to engage clients in the lobby, educate them on self-service banking options and process cash transactions accurately. You will build relationships to meet financial needs and connect clients with appropriate solutions while following all laws and risk controls.

The role requires strong communication, adaptability, and a customer-first mindset, with weekend/extended hours possible.