Relationship Banker - Flexible Customer Banking & Growth

Santander; Hauppauge (NY); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. in Hauppauge, NY is seeking a Banking Center Relationship Banker I to serve customers, support sales, and assist with operations. You will process transactions, learn customer needs, and develop trusted banking relationships with a focus on service quality.

Applicants should have 3–4 years of customer service and banking sales experience, a flexible schedule, and knowledge of bank products. Travel between Banking Centers may occur; base pay is disclosed below.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and rotating schedule, including weekends.
• Self-starter and highly motivated.
• Working knowledge of bank products and services.
• Keeps current with systems used for branch processing.
• Demonstrates strong customer service and teamwork.

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs‑based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Needs-based banking sales

Relationship building

Education

High School Diploma or GED

Associates or Bachelor’s degree - preferred

Job description

Santander Bank, N.A. in Hauppauge, NY is seeking a Banking Center Relationship Banker I to serve customers, support sales, and assist with operations. You will process transactions, learn customer needs, and develop trusted banking relationships with a focus on service quality.

Applicants should have 3–4 years of customer service and banking sales experience, a flexible schedule, and knowledge of bank products. Travel between Banking Centers may occur; base pay is disclosed below.